Locally owned and offering premium stays, property sales, and trusted full‑service management throughout Rainbow Beach. Whether you're booking a stay or looking to sell, we deliver comfort, clarity, and coastal charm. We are Warm & Welcoming We’re always here to help. Whether you’re planning a stay, need support with your property, or want to chat about buying or selling in Rainbow Beach, just reach out. Complete the Contact us form and you’ll always hear back from a real local who cares.

Facilities

Pool

Non-smoking

Free parking

Elevator

Terms & Conditions

**Payment Policy** For direct bookings, a deposit of 50% of the total tariff is required to confirm your booking with the remainder payable up to 2 weeks prior to arrival. For bookings made within 2 weeks of arrival, full payment is required. For single night bookings, full payment is required at time of booking. For booking agent reservations, please refer to their payment policies. **After Hours** If you will be arriving outside normal business hours, please contact us before arrival to obtain check-in instructions. **Extra Guests and Child Policy** All room rates have a maximum allowed occupancy. Children (2-14 years old) are included. Children under 2 years old are not included in the maximum occupancy. Exceeding these numbers will result in cancellation of your booking and no refund will be given. **Noise Policy** Out of respect for other guests and our neighbours, we have a zero tolerance for parties, excessive noise and antisocial behaviour. **Your responsibility** Every person occupying the accommodation or your guests utilising the accommodation or other facilities provided shall be personally responsible for any damage incurred. It is a condition of occupancy that the Guest is liable and agrees to pay for damages and/or breakages to the property, the loss of property from the premises including glassware, cutlery & crockery and if there is unacceptable mess and/or rubbish left in the apartment. **Indemnity** Guests take full responsibility for any damage and/or breakages, or unacceptable mess and/or rubbish left. Rainbow Ocean Palms Resort takes no responsibility for any lost or stolen items from accommodation or vehicles and suggests that Guests securely lock their accommodation and/or motor vehicle when unoccupied. No refunds will be issued. **Your declaration** By proceeding with this reservation, you authorise the use of your credit card (details provided) for payment of accommodation, other services, or breakages &/or damages. **Resly Terms** 1. Cancellation penalties depend on Accommodation Provider policies. An administration charge (defined on the booking form) applies to all booking changes and cancellations. 2. Resly sells Accommodation Provider accommodation from an inventory supplied by each Accommodation Provider, and does not over-sell that inventory. Resly does not accept any liability for unavailability of rooms caused by the Accommodation Provider over-selling their own room inventory. 3. The customer will be required to provide a credit card at check-in to cover incidental charges and may be required to provide photo ID. 4. Resly makes its best efforts to ensure that the information available on its web site is accurate. However, Resly cannot and does not guarantee that the site is free from errors or faults. 5. Resly does not accept liability for any errors or omissions and reserves the right to change information published on the site at any time. 6. Resly does not accept liability for any indirect or consequential loss arising out of the use of or connected with its web site or for any products or services purchased from its web site. 7. Resly makes no warranty or representation about the fitness or suitability of any product or service advertised on its web site. 8. Resly offers are not commissionable to registered travel agents. 9. Resly receives a payment from the Accommodation Provider for the provision of the Resly booking service. 10. You must be at least 18 years of age to book Accommodation on Resly. 11. These terms do not affect consumers' statutory rights. 12. Customer acknowledges that a third party ('card authoriser') will process the credit card transactions required in respect of a booking. Customer agrees that Resly is not liable for default by the card authoriser. 13. Customer acknowledges that payment for the cost of accommodation will be held by Resly on behalf of the Accommodation Provider and remitted to the property on terms agreed between Resly and Accommodation Provider. 14. Customer agrees to pay to Resly by debit to customers credit card account the specific booking fee & cost of the accommodation. All fees are GST inclusive. Resly will issue customer with a valid tax invoice in respect of this booking service. 15. Bookings made through Resly by the customer are made on behalf of the Accommodation Provider. Customer agrees that Accommodation Provider has sole responsibility for delivery of the services being booked by the customer and that Resly is not liable for default by the Accommodation Provider. 16. Whilst every effort is made to ensure your requested room type is available, we cannot guarantee the actual bedding configuration of the room. These requests are forwarded to the Accommodation Provider and are subject to availability on day of check-in. All additional requests (smoking room, etc) are also subject to availability and cannot be guaranteed by Resly.