Ivory Palms Resort, Noosaville, provides a range of holiday apartment accommodation options for families, couples, wedding parties and conference groups. From the comfort of a villa to the affordability of a family apartment. Entertain in the comfort of your private villa or enjoy a meal at our onsite restaurant and bar. Relax poolside or at one of the community barbecue areas, tennis court, games room and comfortable guest lounges.

Facilities

Terms & Conditions

TERMS AND CONDITIONS Credit Card: By agreeing to these terms and conditions, I understand that this authorisation may be used to charge my credit card to cover any additional accommodation, incidentals, damages, fees and charges that may occur during my stay. Please note all deposits & payments will be processed to the credit card supplied at time of booking per the policy of specific rate that has been booked if you would like to use a different method of payment, please contact us before your payment is due. Please note that payment by Visa, Mastercard and Amex will incur a 3.52% surcharge. Payment can also be made by direct deposit - please contact us for banking details. Call Outs: I acknowledge I may be liable for a $100 call out fee for any non-emergency matters including, but not limited to, noise complaints and lock outs. Conditions of Stay: This establishment shall not be liable to guests or their invitees for any loss, damage or destruction to any property brought upon these premises by said guests or invitees. It is a condition of occupancy that the owners of the premises are not liable for damage to, or the loss of property which the occupier or their guests may bring onto the premises. Guests and invitees are expected to behave in a matter which is conducive to the safety, comfort and convenience of other guests and residents within the property. We have a no party policy therefore a breach of this or any other House Rule may result in the eviction of the offender/s at the discretion of the Manager. The villa must not be used for any unlawful purpose. Any person signing this document and/or occupying accommodation or utilising other services, shall be personally responsible for all charges in addition to the customers above named, including all replacements and necessary costs for any damage or loss to the villa. Departure: Please dispose of rubbish before departing and ensure the villa is in an orderly condition to avoid incurring additional charges. Extra cleaning charges may be applied where additional cleaning is required. The lost or unreturned key charge is $350. CHECK OUT IS AT 10:00AM CANCELLATION POLICY HIGH SEASON If the booking is cancelled 30 days or more prior to the planned date of arrival, the first night's accommodation will be charged. If the booking is cancelled less than 30 days prior to the planned arrival date, there will be no refund unless and until the property is re-let for the total period of the original booking. LOW AND MID SEASON If the booking is cancelled 7 days or more prior to the planned date of arrival for low season, there will be a full refund less an administration fee of $50.00. We are a member of Good To Book, a risk management database for Short Term Accommodation Providers (STAPs) (‘GtoB database’). We will use the GtoB database to search your name and the names of guests booking or staying with you at our accommodation. If we find an entry on the GtoB database, this indicates that there was some problem caused by you, or one of your guests, at a previous accommodation you have stayed at. Based on information on the GtoB database, we may refuse to accept your accommodation request or booking (and will refund any money you have paid) or we may impose additional restrictions on your stay (for example, an additional security bond). We cannot check the accuracy of the GtoB database nor can we disclose to you any information on the GtoB database or the STAP who uploaded the information, as this information is confidential. The information on the database is used for evaluative purposes so accommodation providers can decide whether to enter into a contract for accommodation with you or not. Any concerns you have with the GtoB database will need to be discussed with GtoB directly. You can contact GtoB via email at admin@goodtobook.com. We accept no liability for our use of the GtoB database, including any reliance we make on the information contained on the GtoB database, even if the information uploaded is incorrect. We may also upload information to the GtoB database if you cause damage or harm to us, our staff, guests or our property during your stay. Providing we are not negligent, we will not be liable to you or any other person for any consequence arising from the upload of information to the GtoB database by us. THIS POLICY IS ENDORSED BY THE QUEENSLAND RESIDENT ACCOMMODATION MANAGERS ASSOCIATION.